Terms & Conditions

Terms & Conditions

Last Updated: October 2025

By placing an order with Britannia Food Service, you agree to the following terms:

1. Orders & Payments

• Minimum order value for delivery: £200

• Orders can be placed online, by phone, or through our sales team

• Payments are due on delivery or under agreed account terms

• Prices are in GBP (£) and may change without notice

2. Deliveries

• Deliveries follow our regular routes across Norfolk and Suffolk

• Customers must ensure someone is available to receive the goods

• We are not responsible for delays caused by factors beyond our control

3. Returns & Refunds

• Only accepted for damaged or incorrect items, reported within 24 hours

• Perishable and frozen items are non-returnable unless faulty

4. Accounts

• Trade accounts require approval and may be suspended for late payments

• Customers are responsible for keeping account details accurate

5. Liability & Law

• Our liability is limited to the value of goods supplied

• Governed by the laws of England and Wales

Contact:
???? info@britaniafoodservices.co.uk
???? Norfolk & Suffolk, United Kingdom